Refund policy

Refund & Return Policy

90-Day Money-Back Guarantee

If you don't see improvement within 90 days of consistent twice-daily use, we refund you in full — no questions asked.

How to request a refund

1. Email hello@brova.co.uk with your order number.
2. We send you a free return label.
3. Refund is issued to your original payment method within 5 business days.

Eligibility

• Within 90 days of order date.
• Used or unused.
• One refund per customer.

Damaged or wrong items

Email hello@brova.co.uk within 14 days. We send a replacement at no cost.

Cancellations

Free cancellation any time before your order ships.